I just got a new phone, how can I transfer my Premium Vault service to the new device?

It's easy to transfer your Vault service to a new device, here's how:

Android Device Instructions:

1. Open the Vault app on your OLD mobile device

2. Tap Menu

3. Tap Premium Features

Step_1_-_On_Old_Phone.png

4. Tap Sync NQ Account

Step_2_-_On_Old_Phone.png

5. On your NEW mobile device, go to Google Play and download NQ Mobile Vault.

6. Open the Vault app on your new device and tap Premium Features.

Step_3_-_On_New_Phone.png

7. Tap Membership Transfer

Step_4_-_On_New_Phone.png

8. Sign in with your Vault username and password. The transfer is now complete.

Step_5_-_On_New_Phone.png

 

iPhone Instructions:

You can re-download all your purchased apps without paying again, as long as you're using the same iTunes account.  Your apps can be on as many iOS devices as you want, as long as the devices are signed in to the same account.

 

Still need help? Contact our Support team by visiting www.nq.com and clicking on the 'help' tab. There you can live chat with one of our team members or you can choose to submit a support ticket.

Have more questions? Submit a request

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