If you are receiving calls or messages from blocked contacts, try the following:
- Verify that the numbers are added to your block list. Check to be sure the numbers are correct.
- Sometimes, country codes can cause this problem. Please check to make sure the country code has been properly added to the number you are trying to block.
- Go to Settings and confirm that your blocking rules are set up properly.
- Be sure that you don’t have other apps installed that perform similar functions. They may conflict with NQ Mobile Security and cause performance issues.